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CEQUENS Pulse  •  October 2026
The monthly digest  •  Made for Connectors
Customer engagement updates and conversations that click.
Three sourced market signals, the latest from the CEQUENS blog, and the news moving MENA, Africa, and South Asia. Five minutes, well spent.
●  Industry insights of the month
$21B
CPaaS market keeps climbing
Mordor Intelligence values the global CPaaS market at 21.27 billion USD in 2026, growing about 14 percent a year toward 41 billion by 2031. Source: Mordor Intelligence
$2B
WhatsApp paid messaging monetizes
Meta reported WhatsApp paid messaging crossed a 2 billion USD annual run rate in the fourth quarter of 2025, with click to WhatsApp ad revenue up 60 percent year over year. Source: Meta
25+
Regulators move past SMS OTPs
The UAE will require banks to drop SMS and email OTPs by 31 March 2026, as more than 25 regulators shift to phishing resistant authentication. Source: BioCatch
●  Fresh from the blog
Customer using WhatsApp voice calling to communicate with a financial services provider
What WhatsApp's voice upgrade means for BFSI
Read the story →
Umniah by Beyon and CEQUENS partnership bringing enterprise grade CPaaS to Jordan
Umniah by Beyon and CEQUENS: bringing enterprise-grade CPaaS to Jordan
Read →
  Customer responding to a banking fraud alert through WhatsApp
When customers would rather tap than talk
Read →
News   CEQUENS recognized in the SPARK Matrix for CPaaS 2026 by QKS Group.  The story →
●  This month at CEQUENS
CEQUENS and Meta teams at the WhatsApp Workshop for Business
A full day with Meta
Our customer facing teams joined Meta and fellow Business Solution Providers for the WhatsApp Workshop for Business, sharpening how we position Meta products and getting ahead of upcoming product and pricing changes. See the post →
Announcement: Junaid Ahmed appointed Country Director for Pakistan
Junaid Ahmed named Country Director for Pakistan
Junaid steps into an expanded role leading country operations, legal, and regulatory coordination in Pakistan, while continuing to lead carrier relations and partnerships with mobile operators globally. See the announcement →
CEQUENS team at Seamless Middle East 2026 in Dubai
On the ground at Seamless Middle East 2026
Our team met businesses across the region in Dubai, trading ideas on how companies are building better communication experiences. See the post →
Partnership interview: Umniah by Beyon and CEQUENS on enterprise CPaaS in Jordan
Umniah by Beyon and CEQUENS on the Jordan partnership
In a new partnership interview, Umniah by Beyon and CEQUENS discuss bringing enterprise grade CPaaS to Jordanian businesses at scale, across every channel that matters to their customers. Read the interview →
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The full issue has every insight, story, and number behind them.
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